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The Customer Service We Provide
Selling you a car isn't our top priority; earning you as a customer for life is our main focus, and that shows in everything we do from the moment you contact us or step on our lot. We believe the quality of our vehicles is evident, so there is no hard-sell required. Instead, we aim to educate and inform, so you'll be equipped to make a decision that's right for you. Giles Volvo Cars Lafayette is proud to say that our commitment to provide an elevated customer experience has earned us a J.D. Power Dealer of Excellence for Customer Sales Experience award.ÂThe Expertise of Our Auto Service Department
Only certified Volvo mechanics work in our Lafayette service center, and they are able to properly diagnose and repair even complex issues. We know your time is valuable, so we take the headache out of getting the service you need. Schedule service online, arrange for pickup and delivery, and enjoy the convenience of a loaner car in some cases.ÂThe Way We Help the Louisiana Community
Giving back has always been part of our business philosophy, and when you support us you also support our work in the community. Dreams Come True of Louisiana provides exciting experiences for critically ill children in our state, and Giles Volvo Cars Lafayette is honored to have made 50 of those children's dreams come true through our Giles Gives Back foundation.ÂThe Steps We Take to Keep You Safe
When it became clear that Covid-19 was a serious threat, our response was swift and thorough. Keeping our customers and team members safe will always be a top priority, so we took steps to do just that including:- Implementing Special Cleaning Practices
- Handshake Free Interactions
- Practicing Social Distancing
- Offering No-Contact Sales Options
- Providing No-Charge, No-Contact Deliveries
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Contact
Giles Volvo Cars
111 South City Parkway
Lafayette, LA 70503
- Sales: (337) 210-9032
- Service: (337) 210-9033
- Parts: (337) 210-9033
Hours
- Monday 8:30AM-7:00PM
- Tuesday 8:30AM-7:00PM
- Wednesday 8:30AM-7:00PM
- Thursday 8:30AM-7:00PM
- Friday 8:30 AM - 06:00 PM
- Saturday 8:30 AM - 06:00 PM
- Sunday Closed